Privacy Policy

1. Introduction

This Privacy Policy aims to inform users of the website www.originame.be about how Lapalice SRL collects, uses, and protects their personal data.

Lapalice SRL, whose registered office is located at Clos des Buis 6 - 6600 Bastogne - Belgium, is committed to respecting the privacy of its visitors and handling their personal data in accordance with the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679).

2. Data controller

The data controller responsible for processing personal data collected on www.originame.be is:

📌 Company name: Lapalice

📌 Legal form: SRL

📌 Registered office: Clos des Buis 6 - 6600 Bastogne - Belgium

📌 Company registration number (BCE): 0537892912

📌 Contact email: originame@outlook.com

📌 Phone number: +32 471 26 58 06

3. Data collected

We only collect the information strictly necessary to respond to user requests and improve our services.

The data we may collect includes:

Data voluntarily provided by the user:
- First name, surname
- Email address
- Phone number
- Message sent via the contact form
Data automatically collected (via cookies and analytics tools):
- IP address
- Browser type
- Pages visited and time spent on the site

4. Purpose of data collection

We use this data to:

✔ Respond to requests submitted via the contact form

✔ Improve user experience and analyse website performance

✔ Ensure website security and prevent fraud

No personal data collected is sold, exchanged, or transferred to third parties without explicit consent.

5. Legal basis for data processing

In accordance with the GDPR, data collection is based on:

📌 Consent → When the user fills out the contact form or accepts cookies.

📌 Legitimate interest → When analysing visits to improve our website and prevent cyberattacks.

The user can withdraw their consent at any time by contacting us at originame@outlook.com.

6. Data retention period

We retain personal data only for as long as necessary for its intended purpose:

📌 Contact form → Deleted after 12 months of inactivity.

📌 Analytical data (cookies) → Deleted after 13 months.

📌 Customer data → Retained for 3 years after the last interaction.

At the end of these periods, the data is either deleted or anonymised.

7. User rights

In accordance with the GDPR, you have the following rights regarding your personal data:

✔ Right of access → You can request what data we hold about you.

✔ Right to rectification → You can request the correction of incorrect data.

✔ Right to erasure ("right to be forgotten") → You can request the deletion of your data.

✔ Right to restrict processing → You can limit the use of your data.

✔ Right to object → You can refuse the use of your data for certain purposes.

✔ Right to data portability → You can request a copy of your data in a readable format.

📌 To exercise these rights, send a request to originame@outlook.com along with proof of identity (e.g., a copy of your ID).

8. Data security

We implement technical and organisational security measures to protect personal data against:

✔ Unauthorised access

✔ Accidental modification or deletion

✔ Loss, alteration, or theft of data

The data collected via our website is stored locally on a secure computer protected by a password. This file is only accessible to authorised personnel within Lapalice SRL and is not shared with third parties.

If a data breach occurs (e.g., theft of equipment, loss of a file), we commit to informing the Data Protection Authority (APD) and, if necessary, the affected individuals, in compliance with the GDPR.

9. Use of cookies

Our website uses cookies to:

✔ Enhance your browsing experience and personalise your session

✔ Analyse website traffic and performance

✔ Display interactive content (e.g., Google Maps)

When you first visit the site, a cookie banner allows you to accept or refuse non-essential cookies.

📌 Types of cookies used:

Strictly necessary cookies → Essential for website functionality.
Analytical cookies → Measure audience engagement (e.g., Google Analytics).
Advertising and social media cookies → Used for targeted advertising.

10. Data sharing with third parties

We do not share personal data with third parties, except in the following cases:

✔ Website hosting via Odoo SA

✔ Traffic analysis via Google Analytics

✔ Legal obligations (e.g., request from authorities)

No data is sold or used for commercial exploitation.

11. Contact & Complaints

For any questions regarding this Privacy Policy or to exercise your rights, you can contact us at:

📌 Email: originame@outlook.com